5 Ways the Roofer Completely Failed
Within months, their terrible workmanship and cheap materials resulted in a string of headaches including:
- Constant leaks whenever it rained moderately or harder
- Massive gaps visible between shingles all over
- Pools of standing water after storms
- Entire sections of shingles flying off in moderate winds
- Major moisture damage inside from water infiltration
Why I Now Highly Recommend Kangaroof Baltimore for Roofing
After dealing with utter disaster from my initial roofer, a trusted neighbor told me about A1 Roofing’s Kangaroof.
I’m so grateful I called them for an estimate! Their knowledge and professionalism stood light years ahead of the first company.
Not only did Kangaroof properly fix the poorly installed roof, they completed a beautiful full replacement job that still looks pristine.
The positive experience completely transformed my standards about roofer capabilities!
5 Key Reasons Kangaroof is Baltimore’s Most Reputable Roofer
Here are 5 reasons I enthusiastically vouch for Kangaroof as a leading roofer in Baltimore, MD:
- Veteran expertise across all roofing systems
- Use only top quality materials
- Perform very detailed roof inspections
- All in-house roofing craftspeople, no untrained subcontractors
- White glove customer service for life after the job
As a homeowner burned previously by a disreputable roofer, I appreciate that Kangaroof takes immense pride in quality workmanship.
Their crews are polite, efficient, and they leave the worksite spotless after finishing. Their project managers remain in close communication throughout any roofing project to answer questions.
After inspecting your roof, they prepare a report clearly outlining available solutions based on your exact needs and budget – whether roof repair, coatings, or full replacement.
Mike’s Story: “Kangaroof Rescued Our Family After Roofing Company Fraud”
I recently heard from another Baltimore homeowner named Mike who says Kangaroof saved him after being exploited by a deceitful roofing company…
“We hired a big corporate outfit to replace our 25 year old roof after they promised a bargain. But the unrealistic lowball estimate should have been my first warning sign…”
“Within two years, that ‘budget roof’ was falling apart with warped shingles, massive gaps, and leaks everywhere…”
“Kangaroof came to the rescue. Unlike the previous company that rushed through while cutting corners everywhere, you could tell their crew took great pride in the quality of their roof installations.”
Sarah’s Story: “Don’t Fall Victim to High Pressure Sales Tactics”
Sarah, another local homeowner, shared a troubling story after an unscrupulous roofer used manipulation tactics…
“When a heavy wind storm damaged several shingles on our 22-year old roof, we knew repairs were needed soon. But we wanted to thoughtfully shop around first…”
“That week a guy named Bill knocked on our door claiming to be working on a neighbor’s roof. He said he wanted to take a quick look at our situation.”
“Bill seemed polite and knowledgeable at first during his inspection. But his tone quickly shifted pushy, declaring entire roof replacement was an absolute emergency that would cost us dearly if we didn’t act fast.”
“Although we were already planning to replace the roof soon, alarm bells went off when he used high pressure tactics insisting we sign a contract immediately for full tear off starting tomorrow at 50% above our budget.”
“I later learned from Kangaroof that while our roof did need replacing, we still had at least a few good months before it became critical. Thank goodness I didn’t let slick sales guy Bill coerce me into a panic decision that would have cost thousands extra!”
How Kangaroof’s Roof Coatings Could Have Saved Me from Immediate Full Replacement
After reviewing my roof inspection report, Kangaroof actually recommended trying a roof coating first to reinforce and extend life 3-7 years before requiring full tear off.
Quality roof coatings provide durable waterproof seals that can preserve aging shingles at a fraction of replacement cost. I could have avoided a pricey new roof for years by trying coatings sooner!
What Sets This Roofing Company Apart
As Baltimore, Maryland homeowners ourselves, we hold our staff to the same high standards we would expect from a roofing contractor working on our own homes.
Here is what sets Kangaroof apart:
- Background checked roofers with clean records
- Fully licensed and insured
- Great online reviews
- A+ Better Business Bureau rating
- Tenured crews experience working across Baltimore
We stand behind every roofing project 100% because your satisfaction means everything!
5 Crucial Questions To Ask Before Hiring Any Roofing Company
As you evaluate potential roofing companies to hire, Kangaroof’s experts suggest asking these key questions:
How long have you served Baltimore area homeowners?
Look for an established 8-10 year track record specifically in your local area. This suggests stability with regional weather/codes impacting roofs.
Can you provide referrals from recent Baltimore clients?
Reputable companies should provide references from several recent customers in your city who can vouch for their work.
What specific manufacturer warranties do you offer?
Leading shingle makers offer 25-50 year material coverage. Top roofers provide 10-20 year craftsmanship warranties covering defects in workmanship if issues arise.
What payment plans or financing options are available?
If budget is tight, options like payment schedules or financing agreements allow you to complete jobs then pay gradually with favorable terms.
Do you handle roof installation with your own trained staff?
Ask who will be onsite handling work. Beware companies that outsource to untrained workers. Kangaroof’s skilled crews have experience across Baltimore.
What You Can Expect Partnering With This Well-Regarded Roofing Company
From inspection through project completion, Kangaroof keeps communication clear so you know what to anticipate:
Highly Thorough Roof Inspection
Their certified inspectors methodically examine all aspects of your roof using best practices to accurately gauge condition, identify any issues, and determine best remedy approach.
A Straightforward Summary Report
You receive a written inspection report presenting easy-to-understand terminology outlining your roof’s condition along with repair recommendations and budget-friendly resolution options.
Consultation To Decide Your Best Course of Action
During a follow up call, Kangaroof’s project manager will discuss report findings in depth, answering all questions, and customize optimal solutions that meet your goals and budget.
Precise Construction Process
For roof replacements, the coordinated crew arrives promptly each day to efficiently complete high quality tear off and installation work with minimal disruption before thorough cleanup and inspection.
6 Roofing Company Red Flags Homeowners Must Watch Out For
As you evaluate roofing companies, beware outfits displaying these too-common warning signs:
- Unable to provide physical business address, license/insurance paperwork
- Vague about brands or materials included in project scope
- No options presented based on inspection findings
- Unable to provide multiple recent customer referrals
- Not registered or poor standing with Better Business Bureau
Reputable local firms like Kangaroof readily provide documentation upfront for peace of mind!