Searching for an Exceptional Roofing Contractor in Columbia MD?

If your roof is leaking, worn out, or just needing routine maintenance, finding a quality roofing contractor should be your top priority.

But with so many roofers serving Columbia, it’s tough to know which company you can truly trust.

As a local homeowner, I learned the hard way what happens when you risk going with the cheapest bid or a contractor that lacks experience.

My Story: How Hiring the Wrong Roofing Contractor Turned Nightmarish

A few years ago when our roof started showing some wear, I made it my mission to find the best value roofing contractor in Columbia, MD.

I researched a dozen options online and compared prices. A company called Im not going to say the name had decent reviews and quoted me the lowest rate.

They seemed knowledgeable enough and provided some shingle options. Overall I felt good about choosing them for the job.

But that initial positive impression quickly soured…

The 5 Nightmares I Faced from a Shoddy Roofing Contractor

Within months, the companies  terrible craftsmanship and cut-rate materials used resulted in a string of problems including:

  1. Constant leaks immediately after install whenever it rained moderately
  2. Large gaps visible between shingles all over the roof
  3. Multiple areas of compromised waterproofing around vents
  4. Entire sections of shingles flying off during moderate winds
  5. Major moisture damage inside the home from infiltration

Why I Highly Recommend Kangaroof as Columbia’s Best Roofing Contractor

After dealing with the utter headaches from my initial roofing contractor experience, a trusted neighbor told me about A1 Roofing’s Kangaroof.

I’m so thankful I called for an estimate! Their knowledge, work standards and professionalism stood light years ahead of the other company.

Kangaroof not only fixed the poorly installed roof, they completed a beautiful full replacement properly that still looks pristine.

The positive experience completely transformed my standards about roofing contractor capabilities!

Why Kangaroof Stands Out As Columbia’s Premier Roofing Contractor

Here are 5 key reasons I enthusiastically recommend Kangaroof as the top roofing contractor in Columbia, MD:

  1. Veteran expertise across all roofing systems – asphalt, metal, slate, composite tiles
  2. Only use industry best brands and materials
  3. Provide very detailed roof inspection reports
  4. All in-house roofing craftspeople, no untrained subcontractors
  5. White glove customer service and responsiveness even years later

As a homeowner burned previously by a disreputable roofing contractor, I appreciate that Kangaroof takes immense pride in quality workmanship.

Their crews are polite, efficient, and they leave the worksite spotless after finishing. Their project managers remain in close communication throughout any roofing project to answer questions.

After inspecting your roof, they prepare a report clearly outlining available solutions based on your exact needs and budget – whether roof repair, coatings, or full replacement.

Mike’s Story: “Kangaroof Rescued Our Family From Roofing Contractor Fraud”

I recently heard from another Columbia homeowner named Mike who says Kangaroof saved him after being exploited by a dishonest roofing contractor…

“We hired a big corporate company to replace our 25 year old roof after they promised a bargain. But the unrealistic lowball estimate should have been my first warning sign…”

“Within two years, that ‘budget roof’ was falling apart with warped shingles, gaps, and leaks everywhere…”

“Kangaroof came to the rescue. Unlike the previous roofers that rushed through while cutting corners, you could tell their crew took great pride in the quality of their roof installations.”

Sarah’s Story: “Don’t Fall Victim to High Pressure Sales Tactics”

Sarah, another local homeowner, shared a troubling story after an unscrupulous roofing salesman manipulated her…

“When a heavy wind storm damaged several shingles on our 22-year old roof, we knew repairs were needed soon. But we wanted to thoughtfully shop around first…”

“That week a guy named Bill knocked on our door claiming to be working on a neighbor’s roof. He said he wanted to take a quick look at our situation.”

“Bill seemed polite and knowledgeable at first during his inspection. But his tone quickly shifted pushy, declaring entire roof replacement was an emergency.”

“Although we were already planning to replace the roof soon, alarm bells went off when he used high pressure tactics insisting we sign a contract immediately for tear off starting tomorrow at 50% above our budget.”

“I later learned from Kangaroof that while our roof did need replacing, we still had at least a few good months before it became critical. Thank goodness I didn’t let slick sales guy Bill coerce me into an impulse decision that would have cost thousands extra!”

How Kangaroof’s Roof Coatings for the flat portion of our roof Could Have Saved Me from Immediate Full Replacement.

After reviewing my roof inspection report, Kangaroof actually recommended trying a roof coating first to reinforce and extend life 3-7 years before requiring full tear off, this was for our flat roof.

Quality roof coatings provide durable waterproof seals that can preserve aging shingles at a fraction of replacement cost. I could have avoided a pricey new roof for years by trying coatings sooner!

What Sets This Roofing Contractor Apart

As Columbia, Maryland homeowners ourselves, we hold our staff to the same high standards we would expect…

Here is what sets Kangaroof apart:


  • Fully licensed, bonded and insured
  • Lots of 5 star online reviews
  • Proud A+ Better Business Bureau rating
  • Tenured crews experience working on Columbia roofs
  • Project managers provide direct contact and updates
  • Full range of latest roof materials and technologies
  • Extensive credentials and manufacturers certifications
  • All work guaranteed with long term warranties

We stand behind every roofing project 100% because your satisfaction means everything!

5 Crucial Questions To Ask Before Hiring Any Roofing Contractor

As you evaluate potential roofing contractors to hire, Kangaroof’s experts suggest asking these key questions:

How long have you served Columbia area homeowners?

Look for an established 8-10 year track record specifically in your local area. This suggests stability with weather/codes impacting roofs.

Can you provide referrals from recent Columbia clients?

Reputable companies should provide references from several recent customers in your city who can vouch for their work.

What specific manufacturer warranties do you offer?

Leading shingle makers offer 25-50 year material coverage. Top roofers provide 10-20 year craftsmanship warranties covering defects in workmanship if issues arise.

What payment plans or financing options do you offer?

If budget is tight, options like payment schedules over 6-12 months or financing agreements from trusted lending partners allow you to complete jobs then pay gradually with favorable terms and no prepayment penalties.

Do you handle roof installation with your own trained staff?

Ask specifically who will be onsite handling tear off and construction. Beware companies that outsource to untrained subcontractors. Kangaroof’s skilled uniformed crews have years of experience replacing Columbia roofs.

What You Can Expect Working With This Well-Regarded Roofing Contractor

From initial inspection through project completion, Kangaroof keeps communication clear so you know what to anticipate:

Highly Thorough Roof Inspection

Their certified inspectors methodically examine all aspects of your roof using best practices to accurately gauge condition, identify any issues, and determine best remedy approach.

A Straightforward Summary Report

You receive a written inspection report presenting easy-to-understand terminology outlining your roof’s condition along with repair recommendations and budget-friendly resolution options.

Consultation To Decide Your Best Course of Action

During a follow up call, Kangaroof’s project manager will discuss report findings in depth, answering all questions, and customize optimal solutions that meet your goals and budget.

Precise Construction Process

For roof replacements, the coordinated crew arrives promptly each day to efficiently complete high quality tear off and installation work with minimal disruption before thorough cleanup and inspection.

6 Roofing Contractor Red Flags Homeowners Should Watch Out For

As you evaluate roofing contractors, beware companies displaying these common warning signs:

  • Unable to provide physical business address, license/insurance paperwork
  • Vague about brands or materials included in project scope
  • No options presented based on inspection findings
  • Unable to provide multiple recent customer referrals
  • Not registered or poor standing with Better Business Bureau
  • Complaints online of unfinished work or legal issues

Reputable firms like Kangaroof have nothing to hide and will provide documentation upfront for peace of mind!

How Kangaroof’s Overhead care club Program Protects Columbia Homeowners Beyond the Standard Warranty

All contractors should provide material and workmanship warranties covering certain repair costs if issues pop up after a roofing project.

But Kangaroof takes customer care a big step further with their exclusive OVER HEAD CARE CLUB service program useful for all roof replacement customers in the Columbia area.

Annual Roof Tunups

Normally costing over $200 per visit, OVER HEAD CARE CLUB members get complimentary annual discounts inside the program. They thoroughly inspect and address minor wear to maximize roof lifespan.

 Discounts On Repairs

OVER HEAD CARE CLUB  members receive A discount off any necessary repairs like damage from extreme storms or fallen branches. Small fixes protect your roof and save you money!

Preferred Priority Service

As a privileged OVER HEAD CARE CLUB member you receive expedited response as a preferred priority customer for your peace of mind.

Contact Kangaroof to find out more about the over head care club program for your roof.


What Home Means to the Kangaroof Family

As second generation roofers originally from Columbia, the Kangaroof family relates firsthand to the pride local homeowners feel for preserving their properties for the next generation.

We genuinely appreciate families relying on Kangaroof over 22 years to protect what matters most – their home & loved ones under one roof.

Contact us anytime for roofing contractor services you can count on!